Welcome back! We are going to continue our list of ten mistakes that destroy effective communication. Much like our last blog, if you find yourself making these mistakes in your own life, you may want to hire a professional. You may assume that you will be able to break yourself of these habits on your own. However, most of these mistakes occur subconsciously, meaning you aren’t always aware you are doing them! If you don’t notice the problem, then you cannot take any actions to fix it. When you hire a communication professional, they will be able to identify your habits and teach you how to effectively ease them out of your conversations. And if you think that the way you communicate is adequate, we at Thinker Base can assure you that there is always room for improvement. When you advance the quality of your communication, “doors”, major opportunities, will open for you in both your profession and personal life. Thinker Base can help!
The following are the some of the most common ways in which you can make your conversations self-implode.
This is by far the most common and the most dangerous mistake in communication. It is the most dangerous because it is often done subconsciously. If you are prone to having a “potty mouth”, it is imperative that you keep your profanity in check. Nothing is more unprofessional than foul words in a workplace, or worse, an interview. If you have made profanity part of your main vocabulary, it is good idea to begin methods to train yourself to break the habit. Though some people have implemented snapping rubber bands on themselves when they slip up, most times this method is painful and unhelpful. The best way to curb your bad communication habits is present a speech in front of a professional and have them evaluate what needs to change in terms of your communication methods.
Unfortunately, interviews or even moments in the workplace, are times when you want to seem personable or cool. Some people assume that the only way in which they can seem personable is when they curse. This is not true. In fact, when you use profanity it makes you seem lower in self esteem and IQ.
Lack of Eye Contact
Eye contact is extremely important when it comes to conversation, no matter the circumstance. Receivers of information want to know that you, the sender, are focused on them. Receivers want to know that you are both serious and present in the moment, and for the task at hand. In many instances, having eye contact is a signal to the receiver that you are focused and responsible.
Though eye contact is sign of respect in western culture. In some countries this courtesy is actually viewed as a symbol of disrespect. In certain Asian and Latin cultures, direct eye contact with a superior is disrespectful. In any society that places a priority of hierarchies, there tends to be a trend with eye contact. This can be seen in Chinese, Japanese, and Middle Eastern Cultures. If you ever conduct business or conversation internationally, it is important to understand the customs of where you are going, to improve your communication. The last thing you want to be is disrespectful when communicating, especially when the communication is important to your work or personal life.
Using Big Words
There is a false idea that if you use big words, it will make you look more intelligent. This can be apparent in interviews, when you are trying to impress a prospective employer. Though big words make you seem like you have a wide ranging vocabulary, if you don’t have familiarity with the words it might have an opposite effect. For example, if you use a big word and it is in the wrong context, you might present yourself as being less intelligent than you actually are. It is best when interviewing or when attending an important meeting, that you be yourself. However, the difference between talking like yourself is that you must think through your replies and make answers that are concise and clear. By saying big words, that you yourself don’t understand, you may do more harm to your reputation than good.
Also, if you use big words in an interview, that are difficult to understand, odds are whoever is interviewing you may not understand them either. This is when the receiver of information surpasses the sender’s ability to comprehend the information. Keep your answers clear and concise and you should not have any problem sharing information.
Monotone/ Deadpan Delivery
Monotone delivery of information can destroy a receiver’s attention faster than any other mistake. The point of effective communication is to engage someone into hearing what you have to say. If you bore them with monotone or deadpan delivery, they will detach themselves from the conversation. It is not your fault, everyone does this. However, as the sender, it is your responsibility to draw in the receiver and keep them interested in what you have to say.
One way to keep the conversation interesting is by making eye contact, smile, and using slight hand movements. By keeping animated, the receiver can remain visually stimulated and keep involved in the conversation.
The way in which you position your body says a lot about the type of person you are. When you slouch, your body language gives off the impression that you are unconfident. When you shift all your weight to one hip, you give off the appearance of being defiant or disrespectful. When conducting conversation it is best to stand up straight and faced to who you are addressing.
We hope you learned about effective communication lessons from our blog series. By reading about these mistakes, perhaps you will see how you can implement them in your everyday life. If you are interested in breaking these bad habits or even improving your current communication skills, contact Thinker Base. Our program is designed to ease you into appropriate communication that can help you in both the workplace and your personal life.